Praveen

My simulations aren't loading in experience mode; they're stuck at module 6. Additionally, the web function isn't working properly—it turns blue after a few seconds of trying to interact with the simulation. I have already tried the steps Chris suggested for fixing a Hyperskill crash. Completely exit the Hyperskill application. Navigate to "C:/Users/prave/AppData/Local/Temp/SimInsights/" Look for a folder named 'HyperSkillDesktop' and delete it. Restart the Hyperskill application and try logging in again. Can you please help me figure out what the issue is? I can't test my sims, and it's been a blocker for me for the past few days. Here is the Desktop and Web link

Hi Chris, Thank you for your valuable response. As I mentioned, I tried all the steps you suggested, but they didn't help much. I hope the latest build will resolve my issue.

I've tried using two versions of Hyperskill - v1.48.29 and v1.48.31. It goes to the login page, but after logging in, it crashes and returns to the loading screen, where it crashes again. I've attempted to resolve the issue by clearing the cache within the application itself, as well as deleting the folder from the %temp% location. I've also restarted my computer, but the problem persists. I'll attach my player.log file for further investigation.