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Hyperskill is crashing


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I've tried using two versions of Hyperskill - v1.48.29 and v1.48.31. It goes to the login page, but after logging in, it crashes and returns to the loading screen, where it crashes again. I've attempted to resolve the issue by clearing the cache within the application itself, as well as deleting the folder from the %temp% location. I've also restarted my computer, but the problem persists. I'll attach my player.log file for further investigation.

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Hi Praveen, 

We've identified a potential cause of the crash and are applying a fix for the next version of HyperSkill. There is a potential fix that you can try on your end before the official release of the patch for HyperSkill.
Please try the following steps:

  1. Completely exit the Hyperskill application.
  2. Navigate to "C:/Users/prave/AppData/Local/Temp/SimInsights/"
  3. Look for a folder named 'HyperSkillDesktop' and delete it.
  4. Restart the Hyperskill application and try logging in again.

This workaround should hopefully resolve the crashing issue you've been experiencing.

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